Privacy Policy

Privacy Policy

Last updated: 30 October 2026

AR Estates and Investments (“AR Estates”, “we”, “our” or “us”) respects your privacy. This Privacy Policy explains how information may be collected, used, stored and shared when you use the AR Estates and Investments mobile application (“App”), visit https://arrestates.com/, or contact us through our digital services.

By using the App or website, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the relevant service.

1. Information We May Collect

Depending on the features you use, we may collect the following information:

• Contact and enquiry information: name, email address, phone number, subject and message when you submit an enquiry or contact form.
• Rental or property enquiry information: details you choose to provide, which may include your address and information relevant to your enquiry or application.
• Information you submit through the App: information entered into any enquiry, request, or other feature made available in the App.
• Technical information: limited device, app, and diagnostic information such as device type, operating system, app version, and crash or performance data, where this is collected by the App or its service providers.

Please do not submit sensitive personal information unless it is specifically requested for a legitimate purpose and you are comfortable providing it.

2. How We Use Information

We may use information for the following purposes:

• To respond to property, project, rental, and general enquiries.
• To provide information about our residential and commercial projects and services.
• To process and follow up on requests or applications you submit.
• To communicate with you about your enquiry or our services.
• To operate, maintain, secure, and improve the App and website.
• To diagnose technical issues, prevent misuse, and comply with applicable laws.

3. Sharing of Information

We do not sell your personal information. We may share information only when reasonably necessary:

• With trusted service providers who support our website, application hosting, communications, or technical operations, subject to appropriate confidentiality and security obligations.
• When required by applicable law, regulation, legal process, or a lawful request from a government authority.
• To protect the rights, safety, property, and security of AR Estates, our users, or others.
• In connection with a business reorganisation or transfer, where permitted by law and with appropriate safeguards.

4. Third-Party Services and Links

The App or website may use third-party services or link to external websites. Those services may process information under their own privacy policies. We encourage you to review the privacy policies of any third-party service you use. AR Estates is not responsible for the privacy practices of external websites that we do not control.

5. Data Security

We take reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to enquiries, maintaining business records, resolving disputes, and meeting legal obligations. When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable law.

7. Your Choices and Privacy Rights

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal requirements and our legitimate record-keeping obligations. You may also choose not to provide information requested through a form; however, we may then be unable to respond to or process the related enquiry.

8. Children's Privacy

The App and website are intended for a general audience and are not designed to knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

9. Permissions

The App may request device permissions only when a feature requires them. The purpose of each permission should be explained at the point it is requested. You can manage app permissions through your device settings. If the current version of the App does not request device permissions, this section does not imply that any permission is being used.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices, or legal requirements. The updated version will be published on this page with a revised “Last updated” date. Please review this page periodically.

11. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or the handling of your information, please contact: